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Santa Fe Springs, CA
- El Monte RV, a nationwide motor home rental company, has added
Friend Communication's RV park and campground directory, and
reservation system to its Web site. This system allows visitors
seeking motorhome rentals the option to place online, real-time
reservations at select parks and campgrounds.
"We wanted our site to be a one-stop shop for RV travelers,"
explained Joe Laing, Director of Marketing for El Monte. "With
this system, guests can rent an RV and book campsites all in one
place."
Today's online savvy consumers appreciate the convenience.
"This partnership offers El Monte guests online reservation
capabilities that today's consumer expect and enjoy,"
said Gary Pace, President of Friend. "The convenience of this
system creates customer satisfaction which then leads to repeat
business for El Monte. Both the company and the consumer benefit
- it's a win-win situation."
Some campgrounds have attempted to offer online bookings, but have
struggled to find efficient ways
of doing so. Other reservation systems require campground owners
to set aside entire blocks of campsites in order to offer them online.
Those that are set aside are locked into online reservations.
This means that if no one books over the Web, campsites could sit
vacant, causing the campground owner lost sales.
Traditionally the most common way to place reservations via the
Internet has been for guests to email a reservation to the campground.
Customers must wait for a manual confirmation and, after receiving
it they can then look into an RV rental. With Friend everything
exists in one spot, eliminating the waiting and hassles.
"People want more sophisticated online products," Laing
said. "We wanted something that would be easy for the consumer.
We knew that Friend has the experience and the background to make
it happen. And it targets the exact demographic we wanted to reach.
El Monte RV is America's premier nationwide RV rental company.
The company was founded in 1970 by Ken Schork in the town of El
Monte, Calif. Since then, the company has grown to become one of
the largest RV rental companies in the world. El Monte RV has locations
throughout the United States, and is known worldwide for its commitment
to quality products and service. For more information on El Monte
RV, visit www.elmonterv.com.
Friend Communications Inc., a subsidiary of Leisure
Holding Inc., provides an integrated portfolio of services,
including online reservation technology, advertising infrastructure
and marketing services to the outdoor recreation industry.
Friend is committed to delivering best-of-breed products and
marketing support to unite the businesses that makeup this
vertical. Through industry partnerships and its sister company,
Camping.com, Friend enhances the consumer's online experience
by providing outdoor recreation-centric information, resources
and an extensive online reservation network for locating RV
parks and campgrounds. More information is available toll-free
at 888-333-9383, ext. 223; on the Web at www.friendcommunications.com;
or by e-mail at marketing@friendcomm.net.
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